ELEVATE YOUR CUSTOMER EXPERIENCE ELEVATE YOUR BRAND
We provide comprehensive Customer Experience and Contact Center Solutions to help startups and growing brands scale efficiently and deliver exceptional customer experiences.
Our Value Add
For startups and small businesses, delivering great customer experiences is essential—but building a high-performing CX and contact center operation is complex. Hiring leadership, selecting the right tools, and managing outsourced or in-house teams takes time, money, and expertise.
That’s where Calltastic comes in. We provide expert guidance, flexible leadership, and tailored service solutions that grow with you—without the overhead or complexity of doing it alone.
Better than Outsourcing
Calltastic combines the benefits of boutique personalized consulting services with scalable solutions tailored specifically to the needs of startups and small growing brands.
Whether you need strategic consulting, fractional CX leadership, technology solutions, or outsourced teams, we provide end-to-end support to scale your customer operations efficiently.
We’re more than just an outsourcing provider—we’re a Full Service agency that works as an extension of your team, delivering the expertise, talent, and technology you need to create exceptional customer experiences that drive loyalty and growth.
Built by Growth. Backed by Experience.
Calltastic, founded in Los Angeles by Forbes 30 Under 30-recognized entrepreneurs and contact center veterans, helps small and medium-sized businesses build, scale, and optimize their customer contact operations.
Backed by a U.S.-based executive leadership team, we bring a unique blend of innovation and operational expertise to every engagement. Whether supporting startups or driving growth for established brands, Calltastic delivers tailored solutions that enhance customer experience, boost efficiency, and create lasting value.
Services
At Calltastic, we provide comprehensive CX and contact center solutions to help startups and growing brands scale efficiently and deliver exceptional customer experiences. Our suite of services let Founders and Executives focus on doing what they do best, growing their business.
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Expert-led strategy to optimize customer support, sales, retention, and self-service. We analyze your operations, identify gaps, and create a scalable roadmap to improve efficiency and customer satisfaction.
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Get experienced CX & contact center leadership without the full-time cost. Our fractional executives provide hands-on guidance to help you build, scale, and manage your customer operations.
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Choosing the right technology is critical for scaling support, sales, and automation.
We help you evaluate, implement, and integrate:
✔ CCaaS & UCaaS platforms (Contact & Unified Communications)
✔ CRM & Customer Data Platforms
✔ AI & Automation for Self-Service & Chatbots
✔ Performance & Workforce Management Tools -
A flexible, high-quality customer experience team—without the hiring hassle.
We provide:
✔ Customer Support & Success Teams (US-based, Nearshore, and Offshore)
✔ Sales & Lead Generation Specialists
✔ Omnichannel Engagement (Phone, Chat, Email, Social)
✔ AI-Powered & Hybrid Support Solutions
FAQs
Find quick answers to our most frequently asked questions. Still have a question? Get in touch with us — we're happy to help!
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Traditional Outsourcing doesn't work for Startups and Small Scale businesses. Leaders have to be focused on building their brands and let's face it are severely resource constrained in capacity and cost. That's why we created an industry first solution that offers a full end to end comprehensive managed service to growing ventures. We can manage every aspect of of the Sales & Support contact center operations. In other words, under your strategic oversight, we can manage as much or as little of your contact center operations for you.
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We work with startups and small businesses of all sizes and industries. From solopreneurs to hypergrowth ventures, our clients include B2B, B2C/DTC companies in verticals such as Fashion eCommerce, Crypto, Luxury eCommerce, Software, Health, Financial, and Software Services.
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YES! We offer enterprise level solutions that can accommodate larger scale operations. Our leadership team is heavily experienced supporting multi-site operations and have worked for Fortune 500 global companies. Contact us to learn more.
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Customer Engagement models we support include Inbound/Outbound Lead Generation, Sales, and Telemarketing, Retention, and Customer Support through Voice and Digital Support including Online Chat, Email, and Social Media.
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We currently support English and Spanish in Language sales and support.
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All Calltastic team members are trained and managed by our experienced U.S.-based leadership team. We handle everything from onboarding and skills development to ongoing performance coaching and quality assurance. Our leadership team has decades of experience in customer experience, operations, and contact center management, ensuring your team is set up for success and continuously aligned with your business goals.
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Our lean organizational structure and remote-first model allow us to deliver high-quality services at rates well below traditional market averages—making us an ideal partner for startups and small businesses.
For consultative or executive fractional services, we offer flexible pricing through either a monthly retainer or a flat hourly rate.
For fully managed solutions that include outsourced personnel, we provide a flat monthly rate per FTE (Full-Time Employee). This rate covers everything: leadership oversight, technology, training, and talent.
Rates vary based on employee location and skill set:
United States: $29.99–$34.99/hour
Nearshore (Latin America, Caribbean): $13.99–$15.99/hour
Offshore (Philippines, India, Pakistan): $9.99–$13.99/hour
Final pricing is tailored to your specific needs and scope of work. We also offer flexible pricing models based on staffed hours, productive hours, or contact volume—depending on what works best for your business.
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We offer flexible contract options designed to fit the needs of growing businesses. Most of our services are available with month-to-month agreements, so you're never locked into a long-term commitment. We believe in earning your trust through performance, not paperwork. Custom contract terms are also available for larger or more complex engagements.
Real people. Real results. Our clients come to us for support—but stay for the results. From early-stage startups to scaling brands, we’ve helped teams build stronger customer connections and more efficient operations.
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“We started our partnership with Calltastic at a time of massive growth for our company.”
“We were behind the eight ball and needed a reliable partner to provide a quick ramp to get up to speed. Calltastic has been fantastic to work with every step of the way.”
Tanner Nelson, Director of Customer Support
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“Calltastic helped us with a complete overhaul of our customer experience”
“Calltastic replaced our failing outsourced provider with a better talent profile, helped us improve our processes and technology, and gave us the flexibility we needed for the unique seasonal demands of our business.”
Sunny & Seema Bansal, Co Founders
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"Working with Calltastic had an immediate impact"
Within weeks of our engagement, and institution of new processes and reporting, we experienced a lift in performance. I will continue to work with Calltastic whenever the opportunity presents itself.”
Jeff Campbell, Chief Marketing Officer
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"Calltastic just gets it done!"
Calltastic is a highly focused, strategic operator who understands how to quantify opportunities and deliver results. They are consistent, fast, easy to work with and very agile when it comes to working with complex organizations. Highly recommend!”
Gary Guseinov, CEO
Schedule a consultation.
Schedule a complimentary consultation with one of our Customer Experience & Contact Center experts today! Problems booking an appointment? Email our Business Success Team through hello@calltastic.com or contact us.
Contact us.
Email us at hello@calltastic.com or submit your inquiry here. One of our Business Success Team members will contact you as soon as possible. In the meantime, give us a follow!