We Are CallTastic Providing

Customer ContactSolutions to turn Your Startup into a Thriving Business!

What Are You Waiting For?

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Helping You Grow Your Customer Base in 3 Easy Steps

With CallTastic it's as easy as 1-2-3

CallTastic Support

Comprehensive Consultative Support from Day 1 to establish a strategic framework for supporting your customers

Innovative Technology

We’ll help you find the right technology for managing customer contacts, or you can use our award-winning platform

Management & Training

We recruit, train, and manage a dedicated global team of customer experience fanatics ready to support your venture or startup

Your Struggle is Real

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You need to attract and retain customers to scale your venture. An exceptional customer experience can make you stand out from the already saturated markets, but with already tight budget and a lean team wearing many hats, you don’t have the resources nor expertise to do it. You’ve thought about outsourcing, but not sure where to start. Sound familiar?

Traditional outsourcing doesn’t work. Few providers are willing to start at a small scale, and even less have the chops to work in the fast paced dynamic startup business environment. You need to be able to scale and support your growing customer base until you can bring on the right leadership to manage your customer experience and engagement.

Your Problem? Our Solution

Calltastic is the industry’s first customer contact solutions provider that combines intensive consultative support with our customer contact solutions. Our unique partnership approach combines the best of both worlds to set up a future proof sales or support team for your venture. Let our team of entrepreneurs and contact center industry experts turn your growing pains into rapid growth for you!

We Become Your Strategic Partner, Not Just A Provider

Here at CallTastic, we work WITH You not FOR You. 

Real World Expertise, Real World Experience

Founded by Forbes 30 under 30 Entrepreneurs and Contact Center Industry Veterans with over 25 years of applied real world experience, our team will take a more holistic approach to your business beyond the cubicle.

Award Winning Technology

CallTastic partners with industry leading and award winning cloud based solutions to deliver omni channel customer engagement solutions for CallTastic that don’t currently have their own tech stack.

Data Driven Results

Analytics is the foundation of an exceptional customer experience & support strategy. Our custom Analytics are developed to help you make informed decisions for your business faster, with key business data at your fingertips.

We Become Your Strategic Partner, Not Just A Provider

Here at CallTastic, we work WITH You not FOR You. 

Real World Expertise, Real World Experience

Founded by Forbes 30 under 30 Entrepreneurs and Contact Center Industry Veterans with over 25 years of applied real world experience, our team will take a more holistic approach to your business beyond the cubicle.

Award Winning Technology

CallTastic partners with industry leading and award winning cloud based solutions to deliver omni channel customer engagement solutions for CallTastic that don’t currently have their own tech stack.

Data Driven Results

Analytics is the foundation of an exceptional customer experience & support strategy. Our custom Analytics are developed to help you make informed decisions for your business faster, with key business data at your fingertips.

We Become Your Strategic Partner, Not Just A Provider

Here at CallTastic, we work WITH You not FOR You. 

Real World Expertise, Real World Experience

Founded by Forbes 30 under 30 Entrepreneurs and Contact Center Industry Veterans with over 25 years of applied real world experience, our team will take a more holistic approach to your business beyond the cubicle.

Award Winning Technology

CallTastic partners with industry leading and award winning cloud based solutions to deliver omni channel customer engagement solutions for CallTastic that don’t currently have their own tech stack.

Data Driven Results

Analytics is the foundation of an exceptional customer experience & support strategy. Our custom Analytics are developed to help you make informed decisions for your business faster, with key business data at your fingertips.

What We Do

We Provide Turnkey Solutions

Exclusively for Startups & Growing Ventures
Sell, Service, & Support your Customer Base

Sell, Service, & Support your Customer Base

Our custom solutions provide a full suite of customer experience focused acquisition, engagement, and support services to engage your growing customer base.

Data & Analytics Driven Results

Data & Analytics Driven Results

Our expertise and services are combined with robust analytics allowing you to better monitor and manage every facet of your customer interactions including pain points.

Globally Distributed Virtual Teams

Globally Distributed Virtual Teams

Leveraging a global industry workforce enables us to offer our clients reduced operating costs, built in redundancy, and the ability to respond to dynamic customer demand.

Better Than Traditional Outsourcing

We Provide The Best Service For You Business

We don't expect you to have all the answers. We don't even expect you to have all the questions. You're a startup, a growing venture. Not a Fortune 500. We get you. 

You Are Our Kind Of People!

We know you don't have the time or resources you need. We've made it our business to perfect customer support, providing you the resources you need, and freeing up your time so you can focus elsewhere.

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Leo Lopez
Co Founder & CEO

Leo is a veteran Executive with over 25 years of dynamic leadership roles in Digital Entertainment, Fashion eCommerce, and Subscription Service verticals. Leo’s expertise comes from building and scaling contact center operations ranging from small scale to large global multi site, multi lingual operations for various companies.
CALLTASTIC

Let's Get It Done!!!

We work with startups and growing ventures to help turn your growing pains into rapid growth. We’ve been where you are, so we know what you need to help your business scale and grow. No minimums. No long-term contracts.

What you need is a strategic partner that eats, lives, and breathes this stuff. Lucky for you, you’ve found us…

Our Better than BPO* Outsourcing Solutions Include:

  • Inbound Sales & Upsell Revenue Generation
  • Outbound Sales Telemarketing
  • Phone Customer Service
  • Phone Technical Support
  • Digital Customer Service & Support (Online Chat, Email, Social)
  • Virtual Reception & Answering Service
  • Catalog Order Hotlines
  • Administrative Support & Back Office
  • Bilingual Spanish Support & Other Languages

*Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors.

Pricing Structured For Your Success

The Best Price For Your Business

Take advantage of our all inclusive flat monthly pricing per full time employee. No hidden fees, no unexpected charges.

Just Talent

Starting at

$1600 /month

Already have a contact center? We recommend our Just Talent plan for more established small businesses, redundancy, overflow, or seasonal staffing.

Includes:

Growing Ventures

Starting at

$2,075 /month

Our Growing Ventures plan is a comprehensive solution for startups and small businesses that are experiencing rapid growth. Take advantage of an all inclusive straightforward pricing model that'll take your business to the next level.

Includes:

Enterprise Solutions

Custom Pricing

Customized Solution

Not a startup or small business? No problem! We've managed large scale multi site global operations before both in the US and abroad.

Includes:

Testimonials

What Our Clients Saying

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Scott K Wilder
Scott K Wilder

VP of Customer, Partner and Community Engagement

We hired Calltastic to operationalize our call and chat centers. This entailed helping us define staffing, our metrics, develop contingency plans, define efficiencies, and more. It was great to work with Leo. He was a great thought partner and was able to really bring order to things... and he was a great guide and teacher. We learned a great deal from him. I would work with them again.

Tanner
Tanner

Director of Customer Support

We started our partnership with Calltastic at a time of massive growth for our company. We were behind the 8 ball and needed a partner that was reliable and would provide a quick ramp to get up to speed. Calltastic has been fantastic to work with every step of the way. They have always been flexible to meet our needs, have brought a breadth of expertise, and have always been open to continuous improvement to ensure that we're always improving our customer experience. Their partnership through these times has been invaluable.

Tim Fox
Tim Fox

COO of Culprit Underwear

Calltastic is exemplary performance with a human touch, that is what customer service is all about. We launched our Startup at the beginning of the pandemic in 2020. This was never going to be easy, but we had all the pieces to create the best DTC-Underwear brand on the market: Funny and engaging videos, undeniably comfortable products, and a fantastic team assembled to propel us forward. As we grew, we experienced the growing pains of a rapidly expanding startup, and we would not be where we are today without the expertise, hardworking, and genuinely fantastic team at Calltastic. Leo Lopez and his agents were there for us every step of the way, and continue to be, as we approach our third year in business. Culprit is not your average underwear brand, we like to say 'we don't take ourselves seriously, very seriously', and go against the grain when it comes to how we handle, particularly with customer service, everything about our brand. We tried several options for customer service agencies and none could quite grasp what we were looking for. We wanted agents who could be real, speak in a manner that is friendly and supportive, but not from a corporate, dry, out-of-a-handbook sort of way. That is not easy to find or to supply. We wanted agents who could learn quickly, adjust to an ever changing market, and do it with a smile on their faces. Then I spoke with Leo and found a team that got it. We now have agents that we have been working with for three years, they are more than dependable; they are integral to the company at this point. Through the highs and lowest of lows, Calltastic has been a major cog in the wheel for our success as a brand. I cannot recommend Calltastic enough. We were lucky to have found them, grateful to have them through this wild journey, but most importantly, I am endlessly impressed with having a company of this caliber on our side as we strive to make the best underwear in the world.

K. Bond
K. Bond

Founder Cerenade International

I believe, "the customer is not always right...but, the customer must always be heard!" Time and time again, Calltastic has delivered on this mantra for us. They are not just our call center provider, but also a valued strategic partner in growing our business. The quality of service we've received has translated across every area of our operations and the positive results are undeniable. In these fickle times, with so much uncertainty around every corner, I'm grateful to have Calltastic on my side.

Testimonials

What Our Clients Saying

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Scott K Wilder
Scott K Wilder

VP of Customer, Partner and Community Engagement

We hired Calltastic to operationalize our call and chat centers. This entailed helping us define staffing, our metrics, develop contingency plans, define efficiencies, and more. It was great to work with Leo. He was a great thought partner and was able to really bring order to things... and he was a great guide and teacher. We learned a great deal from him. I would work with them again.

Tanner
Tanner

Director of Customer Support

We started our partnership with Calltastic at a time of massive growth for our company. We were behind the 8 ball and needed a partner that was reliable and would provide a quick ramp to get up to speed. Calltastic has been fantastic to work with every step of the way. They have always been flexible to meet our needs, have brought a breadth of expertise, and have always been open to continuous improvement to ensure that we're always improving our customer experience. Their partnership through these times has been invaluable.

Tim Fox
Tim Fox

COO of Culprit Underwear

Calltastic is exemplary performance with a human touch, that is what customer service is all about. We launched our Startup at the beginning of the pandemic in 2020. This was never going to be easy, but we had all the pieces to create the best DTC-Underwear brand on the market: Funny and engaging videos, undeniably comfortable products, and a fantastic team assembled to propel us forward. As we grew, we experienced the growing pains of a rapidly expanding startup, and we would not be where we are today without the expertise, hardworking, and genuinely fantastic team at Calltastic. Leo Lopez and his agents were there for us every step of the way, and continue to be, as we approach our third year in business. Culprit is not your average underwear brand, we like to say 'we don't take ourselves seriously, very seriously', and go against the grain when it comes to how we handle, particularly with customer service, everything about our brand. We tried several options for customer service agencies and none could quite grasp what we were looking for. We wanted agents who could be real, speak in a manner that is friendly and supportive, but not from a corporate, dry, out-of-a-handbook sort of way. That is not easy to find or to supply. We wanted agents who could learn quickly, adjust to an ever changing market, and do it with a smile on their faces. Then I spoke with Leo and found a team that got it. We now have agents that we have been working with for three years, they are more than dependable; they are integral to the company at this point. Through the highs and lowest of lows, Calltastic has been a major cog in the wheel for our success as a brand. I cannot recommend Calltastic enough. We were lucky to have found them, grateful to have them through this wild journey, but most importantly, I am endlessly impressed with having a company of this caliber on our side as we strive to make the best underwear in the world.

K. Bond
K. Bond

Founder Cerenade International

I believe, "the customer is not always right...but, the customer must always be heard!" Time and time again, Calltastic has delivered on this mantra for us. They are not just our call center provider, but also a valued strategic partner in growing our business. The quality of service we've received has translated across every area of our operations and the positive results are undeniable. In these fickle times, with so much uncertainty around every corner, I'm grateful to have Calltastic on my side.

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