Customer Experience vs. Customer Support? What’s the difference?
Customer Experience and Customer Support are two related terms that are frequently used interchangeably,...
With CallTastic it's as easy as 1-2-3
Calltastic is the industry’s first outsourced customer contact solutions provider offering exclusive services for Micropreneurs, Startups, and Small Businesses. Our unique partnership approach combines consultative support, technology, and global talent to set up a future proof sales or support team for your venture.
Let our team of entrepreneurs and contact center industry professionals turn your growing pains into rapid growth!
Here at CallTastic, we work WITH You not FOR You.
Here at CallTastic, we work WITH You not FOR You.
Here at CallTastic, we work WITH You not FOR You.
Our custom solutions provide a full suite of customer experience focused acquisition, engagement, and support services to engage your growing customer base.
Our expertise and services are combined with robust analytics allowing you to better monitor and manage every facet of your customer interactions including pain points.
Leveraging a global industry workforce enables us to offer our clients reduced operating costs, built in redundancy, and the ability to respond to dynamic customer demand.
Our custom solutions provide a full suite of customer experience focused acquisition, engagement, and support services to engage your growing customer base.
Our expertise and services are combined with robust analytics allowing you to better monitor and manage every facet of your customer interactions including pain points.
Leveraging a global industry workforce enables us to offer our clients reduced operating costs, built in redundancy, and the ability to respond to dynamic customer demand.
Calltastic utilizes Secure Digital Workspaces for it's modern workforce, enabling our globally distributed teams to protect your sensitive customer personal and financial information.
We don't expect you to have all the answers. We don't even expect you to have all the questions. You're a startup, a growing venture. Not a Fortune 500. We get you.
You Are Our Kind Of People!
We know you don't have the time or resources you need. We've made it our business to perfect customer support, providing you the resources you need, and freeing up your time so you can focus elsewhere.
We work with startups and growing ventures to help turn your growing pains into rapid growth. We’ve been where you are, so we know what you need to help your business scale and grow. No minimums. No long-term contracts.
What you need is a strategic partner that eats, lives, and breathes this stuff. Lucky for you, you’ve found us…
*Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors.
Choose the right services and take advantage of our all-inclusive flat monthly pricing model. No minimums, no hidden fees, long term contracts, or unexpected charges. Customize your services as you scale.
Starting at
Starting at
Already have a contact center? We recommend our Just Talent plan for more established small businesses, redundancy, overflow, or seasonal staffing.
Starting at
Custom Pricing
Director of Customer Support
We started our partnership with Calltastic at a time of massive growth for our company. We were behind the 8 ball and needed a partner that was reliable and would provide a quick ramp to get up to speed. Calltastic has been fantastic to work with every step of the way. They have always been flexible to meet our needs, have brought a breadth of expertise, and have always been open to continuous improvement to ensure that we're always improving our customer experience. Their partnership through these times has been invaluable.
COO of Culprit Underwear
Calltastic is exemplary performance with a human touch, that is what customer service is all about. We launched our Startup at the beginning of the pandemic in 2020. This was never going to be easy, but we had all the pieces to create the best DTC-Underwear brand on the market: Funny and engaging videos, undeniably comfortable products, and a fantastic team assembled to propel us forward. As we grew, we experienced the growing pains of a rapidly expanding startup, and we would not be where we are today without the expertise, hardworking, and genuinely fantastic team at Calltastic. Leo Lopez and his agents were there for us every step of the way, and continue to be, as we approach our third year in business. Culprit is not your average underwear brand, we like to say 'we don't take ourselves seriously, very seriously', and go against the grain when it comes to how we handle, particularly with customer service, everything about our brand. We tried several options for customer service agencies and none could quite grasp what we were looking for. We wanted agents who could be real, speak in a manner that is friendly and supportive, but not from a corporate, dry, out-of-a-handbook sort of way. That is not easy to find or to supply. We wanted agents who could learn quickly, adjust to an ever changing market, and do it with a smile on their faces. Then I spoke with Leo and found a team that got it. We now have agents that we have been working with for three years, they are more than dependable; they are integral to the company at this point. Through the highs and lowest of lows, Calltastic has been a major cog in the wheel for our success as a brand. I cannot recommend Calltastic enough. We were lucky to have found them, grateful to have them through this wild journey, but most importantly, I am endlessly impressed with having a company of this caliber on our side as we strive to make the best underwear in the world.
Founder Cerenade International
I believe, "the customer is not always right...but, the customer must always be heard!" Time and time again, Calltastic has delivered on this mantra for us. They are not just our call center provider, but also a valued strategic partner in growing our business. The quality of service we've received has translated across every area of our operations and the positive results are undeniable. In these fickle times, with so much uncertainty around every corner, I'm grateful to have Calltastic on my side.
Visual Artist, Writer and Director. Founder of Possy Agency and Lazy Cake.
I am thrilled to share my incredible experience with the customer service support at Calltastic. As a small business entrepreneur launching my new book, their unwavering dedication and responsiveness have been outstanding. They have gone above and beyond to support me, particularly during times of crisis, making me feel valued and supported at every step.
Calltastic Client
Calltastic is a strategic partner that goes the extra mile to build trust and deliver results. Leo and his team are knowledgeable, experienced, and data driven. I would highly recommend Calltastic to any start-up or growth stage venture that's looking to build and scale their contact center capabilities.
VP of Customer, Partner and Community Engagement
We hired Calltastic to operationalize our call and chat centers. This entailed helping us define staffing, our metrics, develop contingency plans, define efficiencies, and more. It was great to work with Leo. He was a great thought partner and was able to really bring order to things... and he was a great guide and teacher. We learned a great deal from him. I would work with them again.
Director of Customer Support
We started our partnership with Calltastic at a time of massive growth for our company. We were behind the 8 ball and needed a partner that was reliable and would provide a quick ramp to get up to speed. Calltastic has been fantastic to work with every step of the way. They have always been flexible to meet our needs, have brought a breadth of expertise, and have always been open to continuous improvement to ensure that we're always improving our customer experience. Their partnership through these times has been invaluable.
COO of Culprit Underwear
Calltastic is exemplary performance with a human touch, that is what customer service is all about. We launched our Startup at the beginning of the pandemic in 2020. This was never going to be easy, but we had all the pieces to create the best DTC-Underwear brand on the market: Funny and engaging videos, undeniably comfortable products, and a fantastic team assembled to propel us forward. As we grew, we experienced the growing pains of a rapidly expanding startup, and we would not be where we are today without the expertise, hardworking, and genuinely fantastic team at Calltastic. Leo Lopez and his agents were there for us every step of the way, and continue to be, as we approach our third year in business. Culprit is not your average underwear brand, we like to say 'we don't take ourselves seriously, very seriously', and go against the grain when it comes to how we handle, particularly with customer service, everything about our brand. We tried several options for customer service agencies and none could quite grasp what we were looking for. We wanted agents who could be real, speak in a manner that is friendly and supportive, but not from a corporate, dry, out-of-a-handbook sort of way. That is not easy to find or to supply. We wanted agents who could learn quickly, adjust to an ever changing market, and do it with a smile on their faces. Then I spoke with Leo and found a team that got it. We now have agents that we have been working with for three years, they are more than dependable; they are integral to the company at this point. Through the highs and lowest of lows, Calltastic has been a major cog in the wheel for our success as a brand. I cannot recommend Calltastic enough. We were lucky to have found them, grateful to have them through this wild journey, but most importantly, I am endlessly impressed with having a company of this caliber on our side as we strive to make the best underwear in the world.
Founder Cerenade International
I believe, "the customer is not always right...but, the customer must always be heard!" Time and time again, Calltastic has delivered on this mantra for us. They are not just our call center provider, but also a valued strategic partner in growing our business. The quality of service we've received has translated across every area of our operations and the positive results are undeniable. In these fickle times, with so much uncertainty around every corner, I'm grateful to have Calltastic on my side.
Visual Artist, Writer and Director. Founder of Possy Agency and Lazy Cake.
I am thrilled to share my incredible experience with the customer service support at Calltastic. As a small business entrepreneur launching my new book, their unwavering dedication and responsiveness have been outstanding. They have gone above and beyond to support me, particularly during times of crisis, making me feel valued and supported at every step.
Calltastic Client
Calltastic is a strategic partner that goes the extra mile to build trust and deliver results. Leo and his team are knowledgeable, experienced, and data driven. I would highly recommend Calltastic to any start-up or growth stage venture that's looking to build and scale their contact center capabilities.
Calltastic
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