Calltastic was built around the belief that businesses shouldn't need a different vendor for every customer-operations problem.
The company brings strategy, technology, AI, global talent, and managed operations together under one accountable partnership.
Leo Lopez has spent nearly 30 years building, leading, and improving customer operations.
A Los Angeles native, Leo built his career inside large-scale U.S. and offshore contact centers, leading teams across customer service, sales, support, and customer operations. Before founding Calltastic, his career included executive leadership at TechStyle, where he helped operate customer-facing organizations at global scale.
In 2019, Leo co-founded Calltastic around a simple idea: companies needed more than another outsourced call center. They needed an operating partner that understood the entire customer operation—people, process, technology, performance, and strategy.
Seven years later, Leo continues to lead Calltastic with that same hands-on philosophy. He works closely with clients and operating teams to solve problems, build better systems, and create customer operations that can grow with the business.
His approach is practical and straightforward: understand the business first, build the right operation around it, measure what matters, and keep making it better.
We don't start by asking how many agents you need.
We start by understanding what is happening in the business, what customers need, and where the operation is breaking down.
Then we determine the right mix of people, technology, AI, and process.
You shouldn't need five vendors to solve one customer-operations problem.
Calltastic can bring strategy, technology, talent, and execution together under one relationship.
Start with what you need today.
Add people, technology, automation, AI, locations, or management support as the business grows.
We can recommend the solution.
We can also help build it, launch it, manage it, and improve it.
One partner. One relationship. A model that grows with you.
Strategy That Doesn't Stop at the Slide Deck.
Explore → BThe Right Technology. For the Right Operation.
Explore → CPractical AI. Built Around Real Operations.
Explore → DYour Operation. Fully Managed. Fully Accountable.
Explore → EGlobal Talent. Your Operation. Our Infrastructure.
Explore →Tell us what you're trying to solve. We'll help you figure out what comes next.