Our Culture

Our Culture 1
CallTastic

Our Mission

Our mission is to help entrepreneurs and visionaries scale their businesses through operational excellence and an exceptional customer experience

We’re passionate about startups and small businesses. These are the companies that move the global economy. When new Ventures scale, they create jobs, offer goods and services that solve problems, and make the world a better place. By helping new businesses, Calltastic, in turn, can create opportunities for personal growth, professional development, and economic stability for its talent in the US, and in globally developing communities that otherwise would not have the same opportunities.

CallTastic

Our Core Values

CallTastic is the product of a shared vision to go beyond the traditional outsourced services provider. We hold ourselves to a higher level of ethics, compliance, and fairness to our employees.

Conviction

Conviction

Be bold! We believe if you’re going to do something, then do it well. We are passionate and strive to give our best in everything we do.

We never underestimate anyone’s contribution to the end goal. We make commitments with care, and everything related to our employees, partners, and customers is of the utmost priority.

Customer-Centric

Customer-Centric

We are a customer-driven organization. All matters related to our clients and their customers are always of the utmost priority. Every customer has a story. We strive to make that story a little better however we can.

Our Culture 5
Integrity

Integrity

We’re honest, transparent, and committed to doing what’s best for our employees, partners, and our company. We hold ourselves to the highest standard of ethics and are compliant with all regulations. We openly collaborate in pursuit of the truth. We have no tolerance for
politics, hidden agendas, or deceitful practices.for direction. Neither prioritize or are equipped to provide a strong customer experience.

Innovation

Innovation

Learning is a perpetual process. We learn from our mistakes and shortcomings. We accept and share feedback openly, without consequence or judgement, holding ourselves and others accountable.
Our environment is one of continuous improvement, discovery, and learning. This is how we ensure our employees and clients get the best version of ourselves.

Community

Community

All of our employees contribute to our success through unity and teamwork. We are committed to
building an encouraging, caring, and supportive environment.
We share a responsibility to support our team members and enrich their lives. While there’s always a time and place to celebrate individual accomplishments, no single person is bigger than the team.

Fun

Fun

We value structure, discipline, and professionalism. That doesn’t mean we need to be stuffy and boring.
Work hard, play hard. Revel in your work. Have fun. Go ahead, and have a little weirdness.

Our Culture 5
Better Than Traditional Outsourcing

We Provide The Best Service For You Business

We don't expect you to have all the answers. We don't even expect you to have all the questions. You're a startup, a growing venture. Not a Fortune 500. We get you. 

You Are Our Kind Of People!

We know you don't have the time or resources you need. We've made it our business to perfect customer support, providing you the resources you need, and freeing up your time so you can focus elsewhere.

Our Culture 5
Our Culture 15

Leo Lopez
Co Founder & CEO

Leo is a veteran Executive with over 25 years of dynamic leadership roles in Digital Entertainment, Fashion eCommerce, and Subscription Service verticals. Leo’s expertise comes from building and scaling contact center operations ranging from small scale to large global multi site, multi lingual operations for various companies.