Who Is CallTastic ?

About CallTastic 7

CallTastic Is...

A global team of successful entrepreneurs, industry veterans, and customer experience fanatics disrupting the traditional outsourcing paradigm

Latest Technology

Keeping up with the latest technology and using that technology with our partners, allows us to connect and inform quickly and efficiently.

Award Winning Service

Our customer service and Customer Onboarding are second to no one. We pride ourselves on being the best in the industry.

How This Whole CallTastic Thing All Started

The CallTastic Story

It All Started with Flowers!

In the summer of 2019, Leo Lopez, Principal Consultant and Co-founder of a boutique consulting agency partnered with Venus Et Fleur Founders Nick Chadha, Sunny Chadha, and Seema Bansal to help optimize and scale their customer support strategy.

Unhappy with their current partner in the Caribbean, the team initially considered bringing their customer service operations back in-house. While exploring available options, Nick and Leo took a fateful trip to Tijuana and toured some prospective call center service providers.

Nick and Leo were disenchanted with what they saw. Facilities were not well cared for. Floors were over-packed with workstations and employees, and they heard countless stories from employees about toxic work environments and exploitative business practices.

Nick and Leo discussed and agreed they could do far better by creating an employee-centric company to ethically serve Venus Et Fleur.

Soon enough, they began sharing these best practices with other startups and small businesses struggling with their customer service. CallTastic was born!

Better Than Traditional Outsourcing

We Provide The Best Service For You Business

We don't expect you to have all the answers. We don't even expect you to have all the questions. You're a startup, a growing venture. Not a Fortune 500. We get you. 

You Are Our Kind Of People!

We know you don't have the time or resources you need. We've made it our business to perfect customer support, providing you the resources you need, and freeing up your time so you can focus elsewhere.

About CallTastic 9
About CallTastic 11

Leo Lopez
Co Founder & CEO

Leo is a veteran Executive with over 25 years of dynamic leadership roles in Digital Entertainment, Fashion eCommerce, and Subscription Service verticals. Leo’s expertise comes from building and scaling contact center operations ranging from small scale to large global multi site, multi lingual operations for various companies.

Who We Are

We’ll analyze your business and customer demographics, provide you a strategic framework for you to deliver customer support for your venture, and then we’ll execute it for you!
Turnkey Customer Contact Solutions for Startup & Beyond

Turnkey Customer Contact Solutions for Startup & Beyond

We turn growing pains into rapid growth. We’ve been where you are, so we know what you need is so much more than a traditional outsourcing provider.

Partner, not Provider

Partner, not Provider

Our solutions oriented holistic approach to your business ensures you have the right people, process, and technology as an extension of your customer contact strategy.

Actionable Data = Solutions

Actionable Data = Solutions

Leveraging a global industry workforce enables us to offer our clients reduced operating costs, built in redundancy, and the ability to respond to dynamic customer demand.

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