Founded on Innovation
We are Forbes 30 under 30 Recognized Entrepreneurs, Customer Contact Veterans, and a global team of Customer Experience Fanatics.
Not Just a Provider
Traditional outsourcing relies heavily on its clients to provide innovation, strategic direction, and oversight. Our team of industry experts will ensure your support strategy is aligned with your vision using a more holistic approach to support your business.
- Consultative support and best practices including customer contact channels, procedures, customer effort, and customer experience
- Technology selection and configuration including Knowledge Management, Contact Management, Saas and Ccaas solutions
- Analytics design, layout optimization, and development
- Assistance with Forecasting, Staffing, and Scheduling
- Quality Assurance and Training
US & Offshore Talent
We are a US-owned and operated consulting & outsourcing provider. Leverage the diversity of our global talent and experience to establish a framework for your contact center strategy and staff it for you
- Leverage a global talent pool of passionate customer fanatics ready to sell, service, and support your business
- Calltastic team members undergo a rigorous interview and onboarding process including oral and written language assessments, typing, technology and software competency.
- All remote staff must meet stringent internet and device technical assessments to quality for off site work
- A globally distributed staff creates powerful redundancy to mitigate the impact of an adverse event affecting a specific region
Our Customized Solutions
Solutions
- Appointment Setting & Lead Generation
- Inbound Sales & Customer Acquisition
- Outbound Sales & Telemarketing
- Voice Customer Service
- Online Chat, Email, and Social Support
- Bilingual, Multilingual, In Language
- Virtual Receptionists & Assistants
- Back Office, Data Entry, Admin
- Overflow & Seasonal Staffing
- Answering Services
- Receptionist Services
- After Hours and Overnight Support
- Customized Call Center Solutions
Featured Industries
- Fashion & Luxury eCommerce
- Real Estate Financial
- Credit Counseling
- Subscription Services
- Software Services
- Cryptocurrency
- NFT Marketplaces
- Health Services
- Telecom & Internet
- Digital Entertainment
- Solar
- eLearning/Education
- Service Area Businesses
Enterprise Customer Experience & Contact Center Solutions Fueling Your Business’s Growth
Email Us hello@calltastic.com
Call Us +1 (240) 349 7234